Job Description

Job LocationsUS-CO-Black Hawk
ID
2021-12945
Employment Type
Full-Time
Subdivision
Casino, Hospitality

Overview

Job Title: Wardrobe Supervisor

Salary: $40,500

Status: Full Time

Shift: Varies

Other Compensation: no

Let your career take flight!!!! Monarch Casino Resort Spa in Black Hawk, Colorado is immediately hiring for all resort positions!

Monarch’s new resort will feature a Chophouse, 24/7 Café, Specialty Restaurant, and Buffet. Our spa will feature state of the art spa services on top of the 23rd story of our resort along with a roof top pool, sauna’s, hot tubs and more!

Now hiring bold, motivated, team-focused individuals!

Part Time and Full Time Team Members (TMs) Will Enjoy:

  • Hiring Incentives for Non-Management
  • Team Member Referral Program
  • Education/Tuition Reimbursement
  • Flexible Work Schedules
  • 1 Free Meal per Shift
  • Subsidized Transportation Options
  • Free Parking
  • Team Member Anniversary Program and Recognition
  • Accrued Sick Time

Full Time Team Members (30+ hours) also enjoy:

  • 2 Weeks PTO
  • 6 Observed Holidays
  • Health Benefit Insurance Package after 90 days (medical, dental, vision, life insurance, short term disability)
  • 401k with company match
  • Career Development and Advancement Programs
  • In-State and Out-of-State Relocation Assistance Programs

Don’t want to drive to Black Hawk? You don’t have to! Check out these casino bus routes at www.casinoshuttle.com or www.aceexpresscoaches.com. As a Team Member of Monarch you can ride the casino bus for only $4-$6 per day!

Responsibilities

    • Completes reports and projects as assigned by Wardrobe Management.
    • Responsible for scheduling, training and any coaching or disciplinary matters in relation to company and department policies.
    • Perform all Wardrobe Attendants job duties, process new hires and terminations, and assure that the team members are attended to in a quick and positive manner
    • Assign new hires proper uniforms, ID badge, name tag, and if necessary tights and bus tickets
    • Create labels and seam press labels for all uniforms – accurately track labels through InvoTech
    • Explain all processes necessary for uniform including dress code requirements, care instructions, ID badge, name tags, tights, locker information and if necessary, assist Seamstress with measurements
    • Assist team members with returning company property upon termination
    • Maintain composure and smile while interacting with fellow team members at all times, including, but not limited to while assigning or un-assigning uniforms, lockers and bus tickets
    • Facilitate dry cleaning and laundry of uniforms including scanning garments in/out, tracking items sent out and returned and follow up on items still outstanding
    • Accurately track bus ticket information and report bus activity daily to Payroll
    • Accurately track payroll deductions, including, but not limited to temporary team members who owe uniforms, ID badges, and name tags
    • Order and track Shoes For Crews orders including notifying team members when shoes arrive and working with Purchasing/Receiving to return shoes in a timely manner
    • Receive requests for ID badges and name tags, ensuring completion, and contact departments or team members after completion
    • Performs other incidental and related duties as required and assigned
    • Responsible for scheduling, training and any coaching or disciplinary matters in relation to company and department policies.
    • Completes reports and projects as assigned by Wardrobe Management.

Qualifications

    • Minimum 2-3 years of previous Supervisor/Management experience required in wardrobe or clothing retail operations
    • Conflict management- Must recognize a problem when it arises and be able to resolve it appropriately by using good judgment, tact and initiative according to company policy and procedure. Requires the often-unbiased mediation skills to handle all types of conflicts that will occur at all levels of supervision and the ability to negotiate effectively.
    • Information Gathering-Must identify and utilize internal and external sources to improve and maintain the company’s objectives.
    • Must be friendly, approachable and team oriented
    • Must be able to multi-task and work in a fast-paced environment
    • Must be able to stand and walk for extended periods of time
    • Must be able to lift heavy items
    • Must be able to hang, steam/iron, fold and sort uniforms and keep them in a neat and orderly fashion
    • Skilled in establishing and maintaining effective working relationships with staff and other departments
    • Must be able to work well with others and alone
    • Must be able to work all shifts, weekends and holidays
    • Work with each department to meet their individual needs
    • Adhere to all company policies and procedures
    • Ability to work in high volume, sometimes loud and ever changing environment
    • Basic to intermediate computer knowledge
    • Must possess excellent guest service and communication skills with the ability to deal with guests.
    • Ability to speak and write English.
    • Ability to communicate information through spoken words and sentences that others will understand
    • Ability to read and understand information and instructions presented in writing.
    • Must be able to stand for duration of shift.
    • Must be able to bend, stoop and continuously use hands.
    • Ability to push and pull up to 25lbs pounds and occasionally up to 45lbs
    • Ability to work all shifts including weekends and holidays when needed.
    • Successfully pass a pre-employment criminal background check and drug screen.

    __________________________________________________________________________________________________

    TECHNICAL/PROFESSIONAL KNOWLEDGE (Knowledge/Skills, Education, and Experience)

    • Minimum 2-3 years previous Supervisor/Management experience required in wardrobe or clothing retail operations
    • 1 year of experience in minor sewing procedures to include mending, measuring and button replacements preferred
    • Strong attention to detail
    • Exceptional written and verbal communication skills
    • Basic computer knowledge and experience in Outlook and Excel to assist Manager as needed with email and reports
    • Must be able to learn the Stratton Warren System and InvoTech System
    • Ability to speak and write English and ability to alphabetize
    • Ability to communicate information through spoken words and sentences that others will understand
    • Successfully pass a pre-employment criminal background check and drug screen

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Team Member is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk, and hear. The Team Member must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus.

An Equal Opportunity Employer: Monarch Casino Black Hawk does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is Monarch’s intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

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Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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