Job Description

Job LocationsUS-CO-Black Hawk
ID
2021-14631
Employment Type
Full-Time
Subdivision
Casino, Leadership

Overview

Job Title: Table Games Assistant Manager

Salary: up to $65,000 - $69,000 + Free Meal + Benefits

Status: Full Time

Shift: Varies

Other Compensation: None

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Luxury matched only by the sublime beauty of the Colorado Rockies awaits you in our all new Resort! Monarch’s new resort features a Chophouse, 24/7 Café, Buffet, and Specialty Restaurant (coming soon). Experience the heart-pounding gaming action on our newly-expanded casino floor, featuring over 1,200 of the hottest slot machines, 40 table games with unlimited betting, a new poker room and sports betting room coming soon. Our spa features state of the art spa services on top of the 23rd story of our resort along with a roof top pool, saunas, hot tubs, bar and more!

Not only does Monarch offer a luxury experience for guests we offer luxury benefits to our Team Members as well!

Full Time Team Members (30+ hours) will enjoy the following benefits and perks:

  • 2 Weeks PTO within your first year of employment
  • 6 Observed Holidays and Holiday Pay
  • Health Benefit Insurance Package after 90 days includes: medical, dental, vision, life insurance, short term disability, 401k with company match
  • In-State and Out-of-State Relocation Reimbursement

Part Time and Full Time Team Members (TMs) will enjoy the following benefits and perks:

  • New Hire Incentives up to $400 (for non-management)
  • Team Member Referral Program (we pay you and your referral up to $600 each)
  • Education/Tuition/Certification Reimbursement (up to $6,000 per calendar year)
  • Wardrobe/Uniforms Provided Free of Charge for Most Positions
  • 1 Free Hot Meal per Shift and Unlimited Coffee, Tea, Soft Drinks
  • 80% - 100% Subsidized Bus Transportation Options
  • Free Covered Parking
  • Career Development and Advancement Programs
  • Team Member Anniversary Recognition (earn resort credit and more)
  • Hotel and Resort Discounts
  • Up to 48 hours of Sick Pay for Team Members Under 30 hrs per Week

Don’t want to drive to Black Hawk? You don’t have to! Check out these casino bus routes at www.casinoshuttle.com or www.aceexpresscoaches.com. As a Team Member of Monarch we subsidize your bus transportation from 80% up to 100%!

Responsibilities

Table Games Assistant Shift Manager is responsible for helping and performing numerous daily tasks and routines that ensure quality service is provided to all guests as well as supervising staff and the overall daily management of a designated shift in the Table Games department. During each shift, the Table Games Assistant Shift Manager will visit each table games operational area and converse with guests and team members to promote and facilitate the highest guest service attainable. Must be able to identify and correct daily operational deficiencies to achieve this service.

  • Works closely with the Table Games Shift Managers to implement and oversee overall strategies for customer service, comping, games layout and mix, revenue growth, and expense management in order to maximize profitability.
  • Constantly review staffing needs and recommend increase/decrease in staffing levels to coincide with business demands.
  • Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives of the Table Games Department.
  • Assist in resolving team member issues, responsible for motivating team members to ensure they are providing quality service.
  • Assist supervisors to ensure that the table games operations are being managed in accordance with company standards.
  • Maintain an active presence on the casino floor at all times.
  • Assists in the maintenance and processing of all paperwork, logs, schedules, and communication pertaining to the Table Games department.
  • Works hand in hand with other Operational departments to ensure highest standards of service and safety of guests and team members.
  • Shares responsibility for the overall integrity of daily operations on assigned shift.
  • Other related duties including but not limited to complying with and understanding the following: Colorado Limited Gaming Act, Colorado Gaming Rules and Regulations, Colorado Internal Control Minimum Procedures. Colorado Liquor and Beer Codes, Federal requirements for Anti-Money Laundering, Company policies and IRS reporting.

Qualifications

  • Must be at least 21 years of age and able to obtain and maintain a Colorado Support Gaming License.
  • 1 year of previous dealing experience preferred.
  • Previous supervisor experience a plus!
  • Skilled in establishing and maintaining effective working relationships with staff and other departments.
  • Must possess excellent guest service and communication skills with the ability to deal with guests.
  • Proficient in Microsoft Office.
  • Ability to speak and write English.
  • Ability to communicate information through spoken words and sentences that others will understand.
  • Ability to read and understand information and instructions presented in writing.
  • Strong general mathematical skills.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Must have the ability to stand for duration of shift.
  • Must be able to bend, stoop and continuously use hands.
  • Successfully pass a pre-employment criminal background check and drug screen.

An Equal Opportunity Employer: Monarch Casino Black Hawk does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is Monarch’s intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

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Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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