Job Description

Job LocationsUS-CO-Black Hawk
ID
2020-10761
Employment Type
Full-Time
Subdivision
Hospitality

Overview

Monarch Casino Resort Spa in Black Hawk, Colorado is opening a brand new expansion that will have over 500 luxurious rooms, 4 delectable restaurants, and a full service spa/salon, all of which is opening soon!

Our restaurants will feature a Chophouse, 24/7 Café, Specialty Restaurant, and Buffet. Our spa will feature state of the art spa services on top of the 23rd story of our resort along with a roof top pool, sauna’s, hot tubs and more!

Now hiring bold, motivated, team-focused individuals!

Part Time and Full Time Team Members (TMs) Will Enjoy:

  • Hiring Bonus
  • Team Member Referral Program
  • Education/Tuition Reimbursement
  • Flexible Work Schedules
  • 1 Free Meal per Shift
  • Subsidized Transportation Options
  • Free Parking
  • Team Member Anniversary Program and Recognition

Full Time Team Members (30+ hours) also enjoy:

  • 1 week of PTO at 6 months and a 2nd week at 1 year
  • 6 Observed Holidays
  • Health Benefit Insurance Package after 90 days (medical, dental, vision, life insurance, short term disability)
  • 401k with company match
  • Career Development and Advancement Programs
  • In-State and Out-of-State Relocation Assistance Programs

Don’t want to drive to Black Hawk? You don’t have to! Check out these casino bus routes at www.casinoshuttle.com or www.aceexpresscoaches.com. As a Team Member of Monarch you can ride the casino bus for only $4-$6 per day!

Responsibilities

  • Dual jobs: at times will need to supervise other staff – other times serve as a regular security officer. Competitive shift differential at $3 extra per hour for supervisor shifts.
  • Conducts regular ID checks on the Monarch Black Hawk property to ensure all guests who are on property are at least 21 years of age
  • Provide the highest level of Guest Service at all times
  • Greet all guests, Team Members and vendors in a positive friendly manner
  • Provide security and protection for guests, team members, property, and assets
  • Handles all monetary transactions between Guest Services and Table Games/Slots when needed
  • Maintains physical surveillance of the Monarch Black Hawk property
  • Prepares detailed and accurate reports on any security or medical related incidents that occurs during scheduled shift
  • Provides assistance with escorting when needed for Team Members and/or Guests
  • Reacts promptly to disturbances where security is required
  • Takes charge of and administers emergency first aid to injured or ill Guests and Team Members
  • Conducts post-accident and suspicion drug screens
  • Familiarity with State Gaming ICMP’s, Rules, and Regulations a plus
  • Takes appropriate action, when required, of individuals suspected of illegal activities
  • Maintains liaison with outside agencies to facilitate the exchange of mutually beneficial information

Qualifications

  • Must be at least 21 years of age with a valid driver’s license and able to obtain and maintain a Colorado Support Gaming License
  • Must have at least 6 months prior security or gaming experience
  • Ability to provide exceptional guest service and strong verbal communication skills.
  • CPR and First Aid certification preferred (or able to achieve certification after hire).
  • Strong currency handling skills, ability to process currency transactions accurately
  • Intermediate computer knowledge and experience required
  • Ability to use and wear an ear piece radio communication device
  • Ability to speak and write English.
  • Ability to communicate information through spoken words and sentences that others will understand
  • Ability to read and understand information and instructions presented in writing.
  • Must be able to stand for duration of shift.
  • Must be able to bend, stoop and continuously use hands.
  • Ability to push and pull up to 25lbs pounds and occasionally up to 45lbs
  • Ability to work all shifts including weekends and holidays when needed.
  • Understanding and knowledge of Title 31 reporting
  • Successfully pass a pre-employment criminal background check and drug screen.

An Equal Opportunity Employer: Monarch Casino Black Hawk does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is Monarch’s intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

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Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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