Pool Bartender
At Monarch Casino Resort Spa, we are more than just a premier destination for luxury gaming and hospitality in Black Hawk, Colorado; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging.
Job Title: Pool Bartender
Salary: $18.00 + tips
Status: Full Time
Shift: Varies
Responsibilities:
- Greet and communicate with all guests in a friendly and courteous manner.
- Insure prompt expedient and courteous service to all guests and visitors to the outlet at all times.
- Smile and show genuine interest in the guests’ needs or questions and always attempt to accommodate any reasonable request.
- Receive and understand beverage orders and repeat them back to the guest and/or servers for accuracy.
- Maintain an updated knowledge of the brands of beer, wine and liquors being offered for consumption.
- Know the ingredients to the most commonly asked for cocktails and specialty drinks, the garnishes they require, the proper glassware for them and the current prices.
- Properly mix the drinks, set for presentation and serve the desired alcoholic and non-alcoholic beverages as requested by the guest and/or the cocktail servers.
- Adhere to, enforce and practice all alcoholic beverage laws, policies, and regulations.
- Circulates through the assigned bar area on a continuous basis to provide superior guest service.
- Contact the Beverage Manager on duty for any guest-related issues, if unable to assist in finding an agreeable solution to the defined issue.
- Maintain a clean and safe work environment, free of dirty glassware, and dispose of other trash. Responsible for the upkeep and cleanliness of the bar at all times.
- Abide by the established standards for health, safety, and continual side work duties.
- Ability to and willingness to work as a team.
- Must be able to work nights, weekends, holidays, and overtime as needed.
- Perform other duties as assigned.
Qualifications:
- Must obtain a Colorado Support Gaming License.
- Must obtain a TIPS card.
- Operate the established POS systems by following correct ordering procedures, identifying the correct drinks provided and that the approved comping procedures are followed, when applicable.
- Obtain, maintain and track the established cash bank for the outlet assigned.
- Comprehend and follow all established cash handling and drawer count-down procedures.
- Excellent communication skills, oral and written, with guests, Team Members, and manager/supervisor.
- Basic math skills.
- Must be able to walk or stand for 90% of shift.
- Must maintain accurate and proper comp and cash handling procedures in accordance with department policies.
- Must be able to lift and maneuver at least fifty (50) pounds.
- Ability to work in a fast-paced environment
- Ability to multi task
- Maintain an updated knowledge of the brands of beer, wine and liquors being offered for consumption.
- Know the ingredients to cocktails and specialty drinks, the garnishes they require, the proper glassware for them.
- Continuously watch for signs of intoxication for the protection and enjoyment of all guests.
- Manual procedures.
- Maintain Par levels and notify manager/supervisor.
- Adhere to all grooming standards.
- Follow Company and Departmental Policies and Procedures.
- Meet the expectations outlined and explained to them by their assigned leaders.
Benefits:
- Enhanced health, dental, and vision insurance, along with a flexible spending account.
- Education, tuition, and certification reimbursement (up to $6,000 per calendar year).
- Growth opportunities available across four different restaurants.
- Access the team dining hall with one free hot meal per shift.
- Company-matched 401k.
- Paid time off and six observed holidays.
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An Equal Opportunity Employer: Monarch Casino Resort Spa does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is Monarch’s intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.
An estimated salary for this position would be:We believe that our people are at the heart of our success. By investing in our team through growth opportunities and robust training programs, we cultivate an environment of loyalty and pride. Our focus on building a talent ecosystem in collaboration with local institutions enables us to ensure that every experience at Monarch reflects the luxury and dedication we stand for. Join us in creating extraordinary experiences that inspire and elevate the spirit of hospitality.
We believe that our people are at the heart of our success. By investing in our team through growth opportunities and robust training programs, we cultivate an environment of loyalty and pride. Our focus on building a talent ecosystem in collaboration with local institutions enables us to ensure that every experience at Monarch reflects the luxury and dedication we stand for. Join us in creating extraordinary experiences that inspire and elevate the spirit of hospitality.