Job Description

Job LocationsUS-CO-Black Hawk
ID
2021-14587
Employment Type
Full-Time
Subdivision
Hospitality

Overview

Job Title: Lobby Attendant

Salary/Shift: $17 Days/Swings: $19: Nights/Grave

Status: Full Time

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Luxury matched only by the sublime beauty of the Colorado Rockies awaits you in our all new Resort! Monarch’s new resort features a Chophouse, 24/7 Café, Buffet, and Specialty Restaurant (coming soon). Experience the heart-pounding gaming action on our newly-expanded casino floor, featuring over 1,200 of the hottest slot machines, 40 table games with unlimited betting, a new poker room and sports betting room coming soon. Our spa features state of the art spa services on top of the 23rd story of our resort along with a roof top pool, saunas, hot tubs, bar and more!

Not only does Monarch offer a luxury experience for guests we offer luxury benefits to our Team Members as well!

Full Time Team Members (30+ hours) will enjoy the following benefits and perks:

  • 2 Weeks PTO within your first year of employment
  • 6 Observed Holidays and Holiday Pay
  • Health Benefit Insurance Package after 90 days includes: medical, dental, vision, life insurance, short term disability, 401k with company match
  • In-State and Out-of-State Relocation Reimbursement

Part Time and Full Time Team Members (TMs) will enjoy the following benefits and perks:

  • New Hire Incentives up to $400 (for non-management)
  • Team Member Referral Program (we pay you and your referral up to $600 each)
  • Education/Tuition/Certification Reimbursement (up to $6,000 per calendar year)
  • Wardrobe/Uniforms Provided Free of Charge for Most Positions
  • 1 Free Hot Meal per Shift and Unlimited Coffee, Tea, Soft Drinks
  • 80% - 100% Subsidized Bus Transportation Options
  • Free Covered Parking
  • Career Development and Advancement Programs
  • Team Member Anniversary Recognition (earn resort credit and more)
  • Hotel and Resort Discounts
  • Up to 48 hours of Sick Pay for Team Members Under 30 hrs per Week

Don’t want to drive to Black Hawk? You don’t have to! Check out these casino bus routes at www.casinoshuttle.com or www.aceexpresscoaches.com. As a Team Member of Monarch we subsidize your bus transportation from 80% up to 100%!

Responsibilities

Monarch Casino Resort Spa seeks a Lobby Attendant to work in the lobby of our Resort. In this role, you will greet guests at the front door or entrance, direct them to the right areas, and keep the lobby looking presentable. You will also answer guests’ questions that are within your scope. While there are no formal educational qualifications for this job, our ideal candidate has excellent interpersonal skills and some experience in a customer service role.

  • Provide upkeep to the lobby areas to ensure they are clean and presentable
  • Greet and assist guest, directing them as needed
  • Provide customer service and answer guests’ questions
  • Lift bags or other objects as needed
  • Assist guests with special needs

Qualifications

  • High school diploma or GED certificate
  • Experience in a customer service role (preferred)
  • Good interpersonal skills
  • Friendly and helpful demeanor
  • Ability to lift up to 50 pounds
  • Flexible schedule to work various shifts, including weekends, nights, and holidays

An Equal Opportunity Employer: Monarch Casino Black Hawk does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is Monarch’s intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

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Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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