Job Description

Job LocationsUS-CO-Black Hawk
ID
2021-15813
Employment Type
Full-Time
Subdivision
Casino, General Administration, Hospitality, I.T/AV&DEV

Overview

Job Title: IT Technician

Salary: $21 - $27

Status: Full Time

Shift: Varies

Live and work where you vacation! Earn extra cash for the Holidays!

We are offering $400 sign-on + up to $2,000 for each referral that starts by December 7th.

Luxury matched only by the sublime beauty of the Colorado Rockies awaits you in our all new ULTIMATE resort. Experience everything that surrounds our beautiful location in the heart of the Rocky Mountains, including world-class skiing, fishing and horseback riding.

There are many great advantages to working for Monarch Casino Resort Spa

Responsibilities

  • Responsible for installation of PC hardware for end users. Assists in the installation of advanced networking hardware and software under the direction of the system administrator or helpdesk supervisor.
  • Performs routine tasks like backups or other operational tasks as defined.
  • Performs preventative maintenance on PC’s, printers, and other hardware. Installs service releases and performs routine maintenance on desktop applications.
  • Implements virus protection, detection, and elimination.
  • Troubleshoots basic hardware and software problems for end users
  • Provides basic training on hardware and software use.
  • Facilitates assistance from hardware and software vendors when necessary.
  • Maintains licensing information for all desktop applications and operating systems. Ensures compliance of licensing agreements at the user level.
  • Devises documentation for all end user hardware and software with regard to installation, maintenance, troubleshooting, licensing, configuration, and network connectivity.
  • Assists in room setup for catering and casino events
  • Setup and operate casino band/audio equipment
  • Pull low voltage cable
  • Assist in projects
  • Prepares progressive reports for all work performed.

Qualifications

  • 1-2 years experience in a high paced environment

  • 0-2 years experience in IT or equivilant education

  • Familiar with networking concepts like TCP/IP

  • Familiar with personal computers, servers, and like technology

  • Familiar with AS/400 concepts

  • Familiar Microsoft Office and other desktop applications

  • Familiar with Windows, Unix, OS400, and other operating systems

  • Excellent Guest Service

  • Ability to lift heavy items and regularly use ladders

  • Ability to perform duties with little or no supervison
  • Able to obtain and maintain a Colorado Support Gaming License

Not only does Monarch offer a luxury experience for guests we offer luxury benefits to our Team Members as well!

Full Time Team Members (30+ hours) will enjoy the following benefits and perks:

  • 2 Weeks PTO within your first year of employment
  • 6 Observed Holidays and Holiday Pay
  • Health Benefit Insurance Package after 90 days includes: medical, dental, vision, life insurance, short term disability, 401k with company match
  • Relocation Reimbursement

Part Time and Full Time Team Members (TMs) will enjoy the following benefits and perks:

  • 1 Free Hot Meal per shift and Unlimited Coffee, Tea, Soft Drinks
  • Up to 48 hours of Sick Pay for Team Members Under 30 hrs per Week
  • 80% Subsidized Bus Transportation Options – most GRAVE positions 100% Subsidized
  • Free Covered Parking
  • Education/Tuition/Certification Reimbursement (up to $6,000 per calendar year)
  • Wardrobe/Uniforms and Dry Cleaning Provided Free of Charge for most positions
  • Career Development and Advancement Programs
  • Team Member Anniversary Recognition (earn resort credit, vacation trips and more!)
  • Team Member Hotel, Retail, and Spa Discounts

Don’t want to drive to Black Hawk? You don’t have to! Check out these casino bus routes at www.casinoshuttle.com or www.aceexpresscoaches.com. As a Team Member of Monarch we subsidize your bus transportation from 80% up to 100%!

An Equal Opportunity Employer: Monarch Casino Black Hawk does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is Monarch’s intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors

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Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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