Job Description


Job Title: IT Technician I, II, III

Salary: $25- $29 Days/Swings, $27 - $32 Nights

Status: Full Time

There are many great advantages to work in our IT department:

  • Free Hot Meal per shift
  • Non-smoking environment
  • Subsidized transportation
  • Career Advancement
  • Beautiful, modern, fast paced work environment that you can take pride in
  • Our team knows that we succeed together
  • Strong emphasis on service standards
  • Work where other people come to play, enjoy Colorado everyday

The Surveillance Technician is responsible for ensuring the optimal functioning, maintenance, and repair of surveillance systems and equipment. This position’s primary focus will be on conducting regular inspections, performing preventive maintenance tasks, installation of cameras, and troubleshooting any technical issues that may arise.


  • The following and other duties may be assigned as necessary:
  • Responsible for maintaining and managing CCTV and digital recording system
  • Responsible for performing a wide variety of diagnoses and repairs of surveillance equipment
  • Responsible for maintaining surveillance systems, installations, adjustments, repairs, and routine maintenance
  • Conduct routine inspections of surveillance systems and equipment to identify potential issues, malfunctions, or areas requiring maintenance
  • Perform preventive maintenance tasks, such as cleaning lenses, adjusting camera angles, replacing batteries, and updating firmware/software
  • Troubleshoot and diagnose technical problems related to surveillance systems, including cameras, monitors, recorders, cables, and network connections
  • Repair or replace faulty components or equipment as needed, ensuring timely resolution of issues to minimize system downtime
  • Test and calibrate surveillance equipment to maintain optimal performance and image quality
  • Keep accurate records of maintenance activities, repairs performed, and parts used, following established documentation procedures
  • Stay updated on industry trends, emerging technologies, and best practices related to surveillance maintenance and recommend improvements or upgrades as necessary
  • Collaborate with IT teams, surveillance personnel, and vendors to address complex technical issues and implement system enhancements
  • Adhere to all safety protocols and ensure compliance with relevant regulations and industry standards
  • Ensure that the Surveillance department is kept in compliance with the Colorado Gaming regulations
  • Maintain strict confidentiality in all Company matters


  • High school diploma or equivalent; additional technical certifications or training in electronics, IT, or surveillance systems is preferred
  • At least three (3) years of casino and/or surveillance technical experience
  • Proven experience in maintaining and troubleshooting surveillance systems, preferably in a similar role
  • Solid knowledge of surveillance equipment, including cameras, DVR/NVR systems, monitors, cables, and network infrastructure
  • Proficient in using diagnostic tools, testing equipment, and software for surveillance system analysis and troubleshooting
  • Experience in cctv equipment, installation (including pulling cable), maintenance, and diagnostic/repair of cctv equipment
  • Must understand the use, care, and selection of appropriate hand tools
  • Must understand use of computers and various types of software
  • Must be able to read and comprehend technical manuals, manufacturer specifications, and troubleshooting guides used in the installation and repair of technical investigative equipment
  • A valid Colorado Support Gaming License is required and must be obtained before entering this position
  • Excellent organizational skills; be able to function under time constraints and deadlines with attention to detail
  • Must be willing and able to work a flexible schedule to include nights and weekends
  • Work in a fast-paced, busy, and somewhat stressful environment

Not only does Monarch offer a luxury experience for guests we offer luxury benefits to our Team Members as well!

Full Time Team Members (30+ hours) will enjoy the following benefits and perks:

  • Paid time off!
  • 6 Observed Holidays and Holiday Pay
  • Health Benefit Insurance Package after 90 days includes: medical, dental, vision, life insurance, short term disability, 401k with company match
  • Relocation Reimbursement

Part Time and Full Time Team Members (TMs) will enjoy the following benefits and perks:

  • 1 Free Hot Meal per shift and Unlimited Coffee, Tea, Soft Drinks
  • Up to 48 hours of Sick Pay for Team Members Under 30 hrs per Week
  • 80% Subsidized Bus Transportation Options
  • Free Covered Parking
  • Education/Tuition/Certification Reimbursement (up to $6,000 per calendar year)
  • Wardrobe/Uniforms and Dry Cleaning Provided Free of Charge for most positions
  • Career Development and Advancement Programs
  • Team Member Anniversary Recognition (earn resort credit, vacation trips and more!)
  • Team Member Hotel, Retail and Spa Discounts

Save your gas and mileage on your car! Check out these convenient casino bus routes at As a Team Member of Monarch, we subsidize your bus transportation up to 80%!

An Equal Opportunity Employer: Monarch Casino Resort Spa does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is Monarch’s intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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