Job Description

Job LocationsUS-CO-Black Hawk
ID
2021-15807
Employment Type
Full-Time
Subdivision
Casino, Hospitality

Overview

Job Title: Housekeeping Clerk

Salary/Shift: $18 Days/Swings

Status: Full Time and Part Time

Live and work where you vacation! Earn extra cash for the Holidays!

We are offering $400 sign-on + up to $2,000 for each referral that starts by December 7th.

Luxury matched only by the sublime beauty of the Colorado Rockies awaits you in our all new ULTIMATE resort. Experience everything that surrounds our beautiful location in the heart of the Rocky Mountains, including world-class skiing, fishing and horseback riding.

Impeccably appointed guest rooms featuring vaulted ceilings, spacious floor plans, and unique designs. We accounted for every creature comfort including specialty bath and body products to compliment luxury furnishings.

Responsibilities

Throughout the day it will be required that the office clerk work with these and other responsibilities.

  • The team member will have to answer and at times transfer calls in the office from various areas including, guest rooms, other departments, outside lines, engineering
  • Team member will interact with guests and guest requests/complaints and other team members several different departments
  • Coordinates maintenance from the inspector and/or guests to engineering for repair. They will also coordinate completion of the maintenance issue.
  • Coordinate daily guest room cleaning from the office computer to the inspector.
  • Coordinate shampooing projects on the floors, butlers and senior attendants.
  • The team members will also work closely with the front desk and VIP on room rushes for VIP’s or groups.
  • Reporting any unusual situation to the housekeeping management
  • Other assignment given to them by the Director of Housekeeping

Qualifications

  • Ability to handle heavy workload (call volume)
  • Multi-tasking (phone volume, guest requests, radio traffic, team member’s requests, other departments requesting items and service)
  • Organized
  • Phone voice
  • Reliability/dependable
  • Fast learner
  • Guest service skills

WHAT TO EXPECT

  • Be part of a cohesive team with opportunities to build a successful career.
  • Have the opportunity to engage in diverse and challenging work.
  • Derive a sense of pride in work well done.
  • Be recognized for excellence

Not only does Monarch offer a luxury experience for guests we offer luxury benefits to our Team Members as well!

Full Time Team Members (30+ hours) will enjoy the following benefits and perks:

  • 2 Weeks PTO within your first year of employment
  • 6 Observed Holidays and Holiday Pay
  • Health Benefit Insurance Package after 90 days includes: medical, dental, vision, life insurance, short term disability, 401k with company match
  • Relocation Reimbursement

Part Time and Full Time Team Members (TMs) will enjoy the following benefits and perks:

  • 1 Free Hot Meal per shift and Unlimited Coffee, Tea, Soft Drinks
  • Up to 48 hours of Sick Pay for Team Members Under 30 hrs per Week
  • 80% Subsidized Bus Transportation Options – most GRAVE positions 100% Subsidized
  • Free Covered Parking
  • Education/Tuition/Certification Reimbursement (up to $6,000 per calendar year)
  • Wardrobe/Uniforms and Dry Cleaning Provided Free of Charge for most positions
  • Career Development and Advancement Programs
  • Team Member Anniversary Recognition (earn resort credit, vacation trips and more!)
  • Team Member Hotel, Retail, and Spa Discounts

Don’t want to drive to Black Hawk? You don’t have to! Check out these casino bus routes at www.casinoshuttle.com or www.aceexpresscoaches.com. As a Team Member of Monarch we subsidize your bus transportation from 80% up to 100%!

An Equal Opportunity Employer: Monarch Casino Black Hawk does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is Monarch’s intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

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Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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