Job Description

Job LocationsUS-CO-Black Hawk
ID
2020-12644
Employment Type
Full-Time
Subdivision
Hospitality

Overview

Job Fair Details:

Date: November 23, 2020 (Monday)

Time: 9am – 9pm

Location: Monarch Casino Resort Spa (488 Main Street, Black Hawk, CO 80401) Crystal Ballroom on 5th floor

Schedule an Interview: Text MONARCH to 97211 to schedule an interview and not wait in line!

To be considered for an on the spot offer:

* You must apply online at monarchblackhawk.com/careers

* Masks are required

* Temperature check and health screenings before entry

Monarch Casino Resort Spa in Black Hawk, Colorado is opening a brand new expansion that will have over 500 luxurious rooms, 4 delectable restaurants, and a full service spa/salon!

Our restaurants will feature a Chophouse, 24/7 Café, Specialty Restaurant, and Buffet. Our spa will feature state of the art spa services on top of the 23rd story of our resort along with a roof top pool, sauna’s, hot tubs and more!

Now hiring bold, motivated, team-focused individuals!

Part Time and Full Time Team Members (TMs) Will Enjoy:

  • Hiring Bonus – non management
  • Team Member Referral Program
  • Education/Tuition Reimbursement
  • Flexible Work Schedules
  • 1 Free Meal per Shift
  • Subsidized Transportation Options
  • Free Parking
  • Team Member Anniversary Program and Recognition

Full Time Team Members (30+ hours) also enjoy:

  • 1 week of PTO at 6 months and a 2nd week at 1 year
  • 6 Observed Holidays
  • Health Benefit Insurance Package after 90 days (medical, dental, vision, life insurance, short term disability)
  • 401k with company match
  • Career Development and Advancement Programs
  • In-State and Out-of-State Relocation Assistance Programs

Don’t want to drive to Black Hawk? You don’t have to! Check out these casino bus routes at www.casinoshuttle.com or www.aceexpresscoaches.com. As a Team Member of Monarch you can ride the casino bus for only $4-$6 per day!

Responsibilities

  • Develop and execute an annual sales plan related to assigned market segments, including budgets estimates, quarterly goals and activities.
  • Solicit and maintain appropriate market segment prospects and clients.
  • Develop and build accounts with prospective clients to increase room night utilization at targeted room rates.
  • Responsible for tracking/tracing accounts, contract documents and correspondence.
  • Meetings and special events and other meetings as needed.
  • Host incoming FAMs and site inspections.
  • Travel out of town to attend market segment meetings, trade shows and other promotions.
  • Analyze various industry publications, reports and current market trends to create new marketing strategies and plans and make recommendations
  • Maintain a positive work environment by conducting all communication with clients, prospects, colleagues, co-workers and supervisors in a professional, friendly, cooperative and helpful manner.
  • Provide management with monthly tracking and sales reports for projects, meetings and daily activities.
  • Maintain network of industry and business organizations as related to market segments assigned.
  • Process all inquiries related to assigned market segments.
  • Conduct telemarketing sales calls.
  • Develop and execute direct mail solicitations and promotions.
  • Conduct pre-convention meetings to coordinate related catering/convention services, transportation, advertising and other services.
  • Complete monthly sales reports and other evaluative or administrative sales reports.
  • Listen to client complaints, and using the utmost tact and customer service skills, work to solve problems while promoting excellent customer service.
  • Assist in special marketing projects as assigned by department manager.
  • Work cooperatively with other members of the sales team as well as other departments to create new systems and strategies to increase sales and enhance sales programs.
  • Participate in community events, special events, etc. as assigned.

Qualifications

    • Trade show and presentation experience
    • Effective plan building skills
    • 3+ years of full service hotel/resort sales experience required
    • Strong sales and closing abilities
    • Excellent public relations and customer service skills
    • Good organizational skills
    • Ability to work independently
    • Excellent writing, reading and public speaking skills
    • Effective team building skills
    • Excellent communication skills both written and verbal
    • Ethical business practices
    • Ability to travel approximately 25% of total time
    • Professional appearance and business attire

Education:

  • High School, related field experience or equivalent
  • College preferred
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Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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