Job Description

Job LocationsUS-CO-Black Hawk
ID
2020-10431
Employment Type
Full-Time
Subdivision
Hospitality, I.T/AV&DEV

Overview

Are you interested in…..

  • A Fast Track Career with Career Development and Career Advancement Opportunities?
  • Flexible Works Schedules and Referral/Attendance Bonuses?
  • Paid College Tuition, Free Meals, Discounted Transportation, Health Benefits and More?

Monarch Casino in Black Hawk is building a 23 story resort that will have over 500 rooms, 4 restaurants, and a full service spa/salon which is expected to open this summer!

Part Time and Full Time Team Members Will Enjoy:

  • Team Member (TM) Referral Program – Not only do we pay our current TM up to $600, we pay your referral up to $1,600
  • Education/Tuition Reimbursement up to $6,000 per calendar year
  • Career Development and Advancement Opportunities
  • Flexible Work Schedules
  • Up to $100 in Weekly Cash Prizes
  • Paid Trips to Atlantis Casino Resort and Spa
  • 1 Free Meal per Shift
  • Round Trip Bus Tickets for $4 per Day
  • Free Parking
  • Additional Premium Pay in Select Positions

Full Time Team Members also enjoy:

  • Paid Vacation
  • 6 Observed Holidays
  • Health Benefit Insurance Package (medical, dental, vision, disability, and more)
  • 401k Retirement Plan with Company Match

Don’t want to drive to Black Hawk? You don’t have to! Check out these casino bus routes at www.casinoshuttle.com or www.aceexpresscoaches.com. As a Team Member of Monarch you can ride the casino bus for only $4 per day!

This position is responsible for the management of direct mail operations and database maintenance, including mailing list preparation and deadlines. Responsible for performing analysis on direct mail campaigns, recommend campaign changes and maintaining accurate records. Generate reports and perform audits on direct mail to insure accuracy.

This position is responsible for the management of direct mail operations and database maintenance, including mailing list preparation and deadlines. Responsible for performing analysis on direct mail campaigns, recommend campaign changes and maintaining accurate records. Generate reports and perform audits on direct mail to insure accuracy.

Responsibilities

  • Works with list generation and reporting tools as well as direct mail vendors to build, load, and track database driven mail lists throughout offer lifecycles.
  • Works with Guests Services, Hosts, and other frontline team members to investigate and address questions and issues with direct mail offers
  • Responsible for database integrity, including data hygiene, NCOA updates, and data security.
  • Maintain Player Tracking Database
  • Coordinate direct mail projects with Art Department and Mailing Vendors
  • Assists in the planning and implementation of direct mail programs designed to attract and retain new and existing customers to the casino.
  • Responsible for ensuring data integrity for all data sources used. Work closely with all areas of marketing and Information Technology staff to identify, troubleshoot, and resolve data-related issues of concern.
  • Capture and perform data analysis within player tracking to monitor performance.
  • Will review and monitor results from promotions to determine effectiveness and revenue generating impact.
  • Gather data, organize it into reports and provide conclusions.
  • Coordinates reports and audits on direct mail to ensure accuracy. Perform analysis on direct mail efforts and maintaining accurate records.
  • Provide pre and post campaign analysis
  • Utilizes, edits, and updates Structured Query Language (SQL) processes to analyze various data sources (in-house databases, data warehouse, other third-party data sources, etc.).
  • Responsible for the strict adherences to Compliance policies, internal control procedures and the Casino’s policies and procedures.

Qualifications

  • In-depth knowledge of direct mail including players tracking database.
  • Knowledge and experience with Slot Player Tracking, Casino Management and Casino marketing systems.
  • Experience with Structured Query Language (SQL) and other database reporting applications.
  • Comprehensive knowledge of all Microsoft Office Professional software applications, including but not limited to Microsoft SQL Server, Access, and Excel
  • Practical knowledge in accumulating and integrating data for use in report software, spreadsheets, graphs and flow charts.
  • Proven experience in the use of computer systems including database systems, software, data retrieval methodologies and quantitative analysis.
  • Ability to maintain strict confidentiality of classified information.
  • Must be competent with various PC based software programs, especially in database and spreadsheet programs
  • Proven analytical and problem-solving abilities.
  • Experience at working both independently and in a team-oriented, collaborative environment is essential.
  • Strong written and oral communication skills and interpersonal skills.
  • Enthusiasm and positive attitude
  • 3+ years casino related work experience and/or training with a college degree in Marketing, Database, or Development preferred. Combination experience and education will be considered

An Equal Opportunity Employer: Monarch Casino Black Hawk does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is Monarch’s intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

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Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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