Job Description

  • Job LocationsUS-CO-Black Hawk
    ID
    2019-8662
    Employment Type
    Full-Time
    Subdivision
    Casino, Leadership
  • Overview

    Are you interested in…..

    • A Fast Track Career with Career Development and Career Advancement Opportunities?
    • Flexible Works Schedules and Referral/Attendance Bonuses?
    • Paid College Tuition, Free Meals, Discounted Transportation, Health Benefits and More?

    Monarch Casino in Black Hawk is building a 23 story resort that will have over 500 rooms, 4 restaurants, and a full service spa/salon which is expected to open this summer!

    Part Time and Full Time Team Members Will Enjoy:

    • Team Member (TM) Referral Program – Not only do we pay our current TM up to $600, we pay your referral up to $1,600
    • Education/Tuition Reimbursement up to $6,000 per calendar year
    • Career Development and Advancement Opportunities
    • Flexible Work Schedules
    • Up to $100 in Weekly Cash Prizes
    • Paid Trips to Atlantis Casino Resort and Spa
    • 1 Free Meal per Shift
    • Round Trip Bus Tickets for $4 per Day
    • Free Parking
    • Additional Premium Pay in Select Positions

    Full Time Team Members also enjoy:

    • Paid Vacation
    • 6 Observed Holidays
    • Health Benefit Insurance Package (medical, dental, vision, disability, and more)
    • 401k Retirement Plan with Company Match

    Don’t want to drive to Black Hawk? You don’t have to! Check out these casino bus routes at www.casinoshuttle.com or www.aceexpresscoaches.com. As a Team Member of Monarch you can ride the casino bus for only $4 per day!

    We invite you to be a part of a company recognized by Forbes on their "Most Trustworthy Companies" list and rated as one of America's Best Mid-Size Employers.

    Monarch is looking for a Table Games Shift Manager who will be responsible for managing their team’s assigned shift, making sound decisions in the best interest of the company, establishing a rapport with the guests, working to resolve conflicts, and other such duties at the direction of the Director of Table Games.

    Responsibilities

    • Strong knowledge of table games protection, policies and procedures with ability to communicate those principals.
    • Responsible for successfully onboarding all new Team Members on their assigned shift.
    • Monitor all Table Games Team Members for performance, compliance, guest service and adherence to company and departmental policies and procedures on assigned shift.
    • Assist with managing and controlling labor and game spread to optimize business needs.
    • Responsible for the overall maintenance, appearance and supply of all gaming equipment including layouts, chairs, shoes, discard racks and other miscellaneous gaming equipment.
    • Count new and used card inventory and verify logs with outgoing CSM.
    • Review CTS system to verify cash buy-ins and ID requirements.
    • Review needs with the pencil, if necessary, to ensure proper coverage and work assignments for dealers and supervisors.
    • Prepare schedules, annual reviews, goals and objectives, and individual performance development plans. Supervise and provide support to the staff.
    • Resolve Team Member related issues, and support team building with positive and open communication.
    • Notify CSM on duty of win/loss + - $5,000 and significant play.
    • Prepare and record any reports, i.e., capture logs, sharp shooter logs, long rolls, etc.
    • Actively promote Monarch tournaments, promotions and events.
    • Performs other incidental and related duties as required and assigned.

    Qualifications

    TECHNICAL/PROFESSIONAL KNOWLEDGE (Knowledge/Skills, Education, and Experience)

    • Excellent analytical, organizational, and administrative skills.
    • Working knowledge of Table Games procedures, Title 31, and tax laws.
    • Minimum of 5 years’ experience in table games environment and 2 years’ experience in a supervisory capacity, and 1 year in a management capacity preferred.

    CERTIFICATES AND LICENSES:

    • State of Colorado Gaming License
    • Colorado Alcohol Awareness Card
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    Application Instructions

    Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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