Job Description

  • Job LocationsUS-CO-Black Hawk
    ID
    2019-9818
    Employment Type
    Full-Time
    Subdivision
    Food & Beverage, Leadership
  • Overview

    Are you interested in….

    • A Fast Track Career with Development and Career Advancement Opportunities?

    • Flexible Works Schedules and Referral/Attendance Bonuses?

    • Paid College Tuition, Free Meals, Discounted Transportation, Health Benefits and More?

    Monarch Casino Resort in Black Hawk is building a 23 story resort that will have over 500 rooms, 4 restaurants, and a full service spa/salon which is expected to open soon!

    Part Time and Full Time Team Members Will Enjoy:

    • Team Member (TM) Referral Program – Not only do we pay our current TM up to $600, we pay your referral up to $1,600
    • Education/Tuition Reimbursement up to $6,000 per calendar year
    • Career development and advancement opportunities
    • Flexible work schedules
    • Weekly drawings totaling $100 in Weekly Cash Prizes
    • Quarterly Grand Prize Drawings: Paid trips to Atlantis Casino Resort Spa
    • 1 free meal per shift
    • Round trip bus tickets for $4 per Day ($20 Savings)
    • Free parking
    • Additional premium pay in select positions

    Full Time Team Members (30hrs or more) also enjoy:

    • 1 week paid vacation at 6 months, second week paid vacation at 1 year
    • 6 observed Holidays – after 90 days
    • Health Benefit Insurance Package (medical, dental, vision, disability, and more) - after 90 days
    • 401k Retirement Plan with Company Match – after 90 days

    Don’t want to drive to Black Hawk? You don’t have to! Check out these casino bus routes at www.casinoshuttle.com or www.aceexpresscoaches.com. As a Team Member of Monarch you can ride the casino bus for only $4 per day!

    Responsibilities

    • Operate the restaurant in accordance with the Resort’s mission statement
    • Monitor the operation of the restaurant to ensure compliance with all standards and procedures established by the Food & Beverage Director as well as company and county health and regulatory standards and procedures.
    • Understand financial reports and apply the information in a timely and practical fashion so as to improve the operation.
    • Implement and insure prompt and courteous service to our guests in compliance with standards set forth by Monarch Casino and Spa, and the Food & Beverage Director.
    • Maintain proper staffing levels through efficient hiring of new Team Members.
    • Monitor the Team Members of the restaurant to assure they provide service in accordance with company and departmental standards and take action to correct any deficiencies through training and discipline.
    • Prepare work schedules of Team Members and delegate work and station assignments.
    • Prepare Team Member performance evaluations and disciplinary notices.
    • Circulate through restaurant and coordinate activities of Team Member’s to provide efficient and courteous service to our guests.
    • Inspect and monitor cleanliness of the restaurant and comply with safety and health code regulations.
    • Greet and communicate with guests in a friendly and courteous manner.
    • Resolve guest complaints and issues.
    • Communicate and interact with food shift supervisors and Team Members.
    • Know, understand, follow, and enforce all company and departmental policies and procedures.
    • Proficiently operate POS systems, Stratton-Warren inventory system, as well as office computer systems including Microsoft Excel, Word, Outlook, etc.
    • Facilitate all aspects of repairs and maintenance.
    • Keep documentation through proper email systems.
    • Decrease costs through effective scheduling and management of waste.
    • Increase revenue through training and use of financial reports to ensure up-sell of product.
    • Create new ideas and implement these ideas.
    • Readily identify and implement more efficient methods of operation.
    • Perform other duties as assigned.

    Qualifications

    • 3 to 5 years high volume restaurant supervision or management preferred.
    • Ability to obtain an Alcohol Awareness Certification.
    • Ability to obtain a Food Safety Certification.
    • Knowledge of beer, wine, and alcohol.
    • Good organizational skills.
    • Good interpersonal communication skills.
    • Knowledge in use of POS systems.
    • Computer knowledge, including Microsoft Excel, Word, Outlook.
    • Professional appearance in dress and manner.

    Performance Expectations

    • Establishes concrete performance standards for both Team Members and room management.
    • Provides adequate structure, direction, and feedback to Team Members and room management.
    • Successfully identifies, analyzes, and solves problems.
    • Works well with guests and staff by maintaining a positive and approachable attitude.
    • Adheres and implements all safety and security policies and procedures.
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    Application Instructions

    Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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