Job Description

Job LocationsUS-CO-Black Hawk
ID
2021-15755
Employment Type
Full-Time
Subdivision
Casino, Hospitality, Leadership

Overview

Job Title: Bell Captain

Salary: $15 + Tips

Status: Full Time

Shift: Varies

Live and work where you vacation! Earn extra cash for the Holidays!

We are offering $400 sign-on + up to $2,000 for each referral that starts by December 7th.

Luxury matched only by the sublime beauty of the Colorado Rockies awaits you in our all new ULTIMATE resort. Experience everything that surrounds our beautiful location in the heart of the Rocky Mountains, including world-class skiing, fishing and horseback riding.

Impeccably appointed guest rooms featuring vaulted ceilings, spacious floor plans, and unique designs. We accounted for every creature comfort including specialty bath and body products to compliment luxury furnishings.

Responsibilities

  • Provide a warm welcome to our internal and external guests.
  • Provide guests with directions as needed.
  • Assign guest requests to the bellmen.
  • Answers the phone within three rings and with a smile.
  • Supervise Bellmen on duty.
  • Assist department Manager with performance management (coaching, recognition, performance reviews, etc.)
  • Assist in handling guest concerns.
  • Performs other incidental and related duties as required and assigned.

Qualifications

TECHNICAL/PROFESSIONAL KNOWLEDGE (Knowledge/Skills, Education, and Experience)

  • High School Diploma preferred.
  • Previous Bellman experience preferred.
  • Must be friendly, approachable and team oriented,
  • Must have good communication skills.
  • Ability to work well with others and alone.
  • Must be able to stand and walk for extended periods of time.
  • Must be able to lift heavy items.
  • Must be able to work all shifts, weekends and holidays.
  • Minimum of 2 years’ experience as a bellman.

CERTIFICATES AND LICENSES:

  • Valid Colorado Driver’s License – must have a clean driving record for at least three years

Not only does Monarch offer a luxury experience for guests we offer luxury benefits to our Team Members as well!

Full Time Team Members (30+ hours) will enjoy the following benefits and perks:

  • 2 Weeks PTO within your first year of employment
  • 6 Observed Holidays and Holiday Pay
  • Health Benefit Insurance Package after 90 days includes: medical, dental, vision, life insurance, short term disability, 401k with company match
  • Relocation Reimbursement

Part Time and Full Time Team Members (TMs) will enjoy the following benefits and perks:

  • 1 Free Hot Meal per shift and Unlimited Coffee, Tea, Soft Drinks
  • Up to 48 hours of Sick Pay for Team Members Under 30 hrs per Week
  • 80% Subsidized Bus Transportation Options – most GRAVE positions 100% Subsidized
  • Free Covered Parking
  • Education/Tuition/Certification Reimbursement (up to $6,000 per calendar year)
  • Wardrobe/Uniforms and Dry Cleaning Provided Free of Charge for most positions
  • Career Development and Advancement Programs
  • Team Member Anniversary Recognition (earn resort credit, vacation trips and more!)
  • Team Member Hotel, Retail, and Spa Discounts

Don’t want to drive to Black Hawk? You don’t have to! Check out these casino bus routes at www.casinoshuttle.com or www.aceexpresscoaches.com. As a Team Member of Monarch, we subsidize your bus transportation from 80% up to 100%!

An Equal Opportunity Employer: Monarch Casino Black Hawk does not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is Monarch’s intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

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Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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